Terms and Conditions

Last Updated: January 29, 2026

1. Company Information

These Terms and Conditions govern your use of services provided by Titan Shippers, a company registered in Washington State. Our offices and warehouse are located in Tacoma, WA, with distribution operations in Nairobi, Kenya.

Contact Information:
Phone: +1 (206) 730-2488
Email: info@titanshippers.com
Address: 418 112 St East, Suite B, Tacoma, WA 98445

2. SMS Notification Services

2.1 SMS Program Description

By opting in to receive SMS notifications from Titan Shippers, you agree to receive text messages regarding:

  • Shipment status updates and tracking information
  • Pickup confirmations and scheduling
  • Delivery notifications
  • Service updates and important announcements

2.2 Message Frequency

Message frequency may vary depending on your shipment activity and service usage. You may receive up to 5-10 messages per shipment, including confirmation, updates, and delivery notifications.

2.3 Pricing Disclosure

Message and data rates may apply. Standard messaging rates from your mobile carrier will apply to all SMS messages sent and received. Please contact your mobile carrier for details about your messaging plan. Titan Shippers is not responsible for any charges incurred from your mobile carrier.

2.4 Opt-Out Instructions

You can opt out of receiving SMS notifications at any time by:

  • Replying STOP to any message from Titan Shippers
  • Texting STOP to +1 (206) 730-2488
  • Contacting us at info@titanshippers.com

After opting out, you will receive one final confirmation message, and then no further messages will be sent unless you re-subscribe to the service.

2.5 Help and Support

For help or support with SMS notifications:

  • Reply HELP to any message from Titan Shippers
  • Email us at info@titanshippers.com
  • Call us at +1 (206) 730-2488

2.6 Supported Carriers

Our SMS service is available on major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and other participating carriers. Message delivery is subject to carrier availability and network conditions.

3. Shipping Services

3.1 Service Description

Titan Shippers provides international shipping services, including:

  • Weekly air freight from the United States to Kenya
  • Monthly sea shipping from the United States to Kenya
  • "You Buy - We Ship" services
  • Package tracking and delivery notifications

3.2 Rates and Pricing

All shipping rates are calculated based on weight, dimensions, and shipping method (air or sea). Final pricing will be provided before shipment confirmation. Additional fees may apply for:

  • Customs clearance and duties
  • Special handling or fragile items
  • Remote area delivery
  • Storage fees for unclaimed packages

3.3 Liability and Insurance

Titan Shippers handles all items with care. However, we recommend purchasing shipping insurance for valuable items. Our liability is limited to the declared value of your shipment or the actual cost of repair/replacement, whichever is lower.

4. User Responsibilities

By using our services, you agree to:

  • Provide accurate shipping information
  • Comply with all applicable customs regulations
  • Properly package items to prevent damage
  • Not ship prohibited or restricted items
  • Pay all applicable fees and charges promptly

5. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information, including your mobile phone number and SMS preferences.

6. Prohibited Items

The following items are prohibited from shipment:

  • Illegal substances and contraband
  • Weapons, ammunition, and explosives
  • Hazardous materials and chemicals
  • Perishable food items
  • Live animals or plants
  • Currency or negotiable instruments

7. Changes to Terms

Titan Shippers reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Washington, United States. Any disputes arising from these terms shall be resolved in the courts of Washington State.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Titan Shippers
418 112 St East, Suite B
Tacoma, WA 98445
Phone: +1 (206) 730-2488
Email: info@titanshippers.com
Website: https://titanshippers.com


Return to Home | Privacy Policy